Dover Federal Credit Union

Financial Resource Center

Debt in Focus
Resource Center
Internet Safety
Phishing Scams
Text Message Scam
Other Examples of Fraudulent Emails & Scams

Debt in Focus
Dover Federal Credit Union is pleased to offer you the anonymous debt assessment tool "Debt in Focus". After answering a few questions about your income and current debts, a simple financial analysis will provide a wealth of information – including debt to income ratios, debt payment schedules, and suggested personal action strategies to help keep your finances moving forward. Within minutes, you will receive a complete analysis of your financial situation…without the discomfort of disclosing any personal identifying information. Best of all, it is free for members! To get started click here.

Resource Center
As a one-stop financial information center, you can click to our Resource Center that provides information on topics from Retirement, to Saving & Investing, to Insurance. Through our resource, Members Financial Services, CUNA Mutual Group, members of Dover Federal have access to everything from articles to workbooks, and to make sure you are prepared for retirement, you can even take a Retirement Road Test!

Newsletters
Providing the best service we can includes keeping our members informed of upcoming events as well as important information affecting their lives. View current and past issues of our quarterly newsletter, Making Cents.

And, check out our financial articles archive!

Financial Calculators
There are also great calculators for all kinds of decisions that you need to make with your money. From 'How much do I need to save for retirement?' to 'What will my car payment be?', there are 12 different calculators to help you determine the next best move with your hard-earned money! To go straight to the calculators, click here.
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Internet Safety
Whether you are shopping, paying bills, checking your accounts, or just surfing the net you need to be careful to ensure that your private information remains private. This brochure offers tips and information that you can use whenever you are on the Internet.

Download the Internet Safety brochure from the National Credit Union Administration (PDF 200k).
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Phishing Scams
Have you received emails asking you to verify your account information or telling you that your account access may be removed if you do not respond? These emails may be thieves trying to capture your personal information in an attempt to steal your identity, otherwise known as "Phishing". The emails may look as if they come from Dover Federal and may include a message that encourages you to link to a fraudulent site that looks similar to Dover Federal's website. Sadly, these phishing scams occur often and are aimed at members and customers of all financial institutions, including Dover Federal. It is very important to remember that Dover Federal will never send you an email asking you for confidential information. To learn more about Phishing Scams,
click here.
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Text Message Scam Alert
Dover Federal Credit Union has identified a phishing scheme utilizing phone calls, text messages, and emails that reference your accounts with "DFCU". The messages may mention any, or all, of the following:

Confirming Account or Credit Card Numbers

Account De-activation

Account Status Alert

Changes to Terms and Conditions

Irregular Activity

The messages encourage you to call a number to have account discrepancies resolved or cards reactivated. Messages may request that you leave callback information or that you provide your account information directly.
Do not respond to these messages. They are fraudulent.
Dover Federal will never solicit your personal identification or account information via email or telephone.
If you have already responded to such a solicitation and provided confidential account information, please contact Dover Federal Member Services immediately by calling 302-678-8000 or 888-818-3328, or by visiting any of our Branch Offices. A Member Services Representative will assist you in taking the necessary steps to rectify your situation.
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Other Examples of Fraudulent Emails & Scams
If you would like to learn more about other types of fraudulent emails and scams, click here.
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